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For passengers > Applications

 

2016-09-15 11:03 AM

Applications in a pdf format:

Application for stating the lack of grounds for imposing an additional charge or for cancelling additional charges and due the use of public transport without a valid carriage document or without a valid document confirming the entitlement to free-of-charge or discounted use of public transport

Application for payment in instalments or postponing the date of payment of additional charges and due the use of public transport without a valid carriage document or without a valid document confirming the entitlement to free-of-charge or discounted use of public transport

Application/complaint on the operation of public transport

Application for a Family Ticket

Application for an E-Ticket Card

Applications which can be filed online:

Application/complaint on the operation of public transport

Application for the issuing of an E-Ticket Card

Dear Passengers!

Thank you for all your comments referring to the operation of public transport. The information will be analysed with a view to their potential use in order to eliminate irregularities and improve the services provided within the transportation system in Lublin.

We would also like to inform you that, pursuant to §8 (1) of the Regulation of the Council of Ministers of 8 January 2002 (Journal of Laws of 2002 No. 5, item 46), all complaints and applications which do not contain the name and surname/entity name and address shall not be considered, as provided for in the Act of 14 June 1960 – the Code of Administrative Procedure (Journal of Laws of 2000 No. 98, item. 1071, as amended).

Yours faithfully,
The staff of the Customer Service Office
ZTM in Lublin